Shipping and delivery of products will depend upon availability. We will provide this information to you by marking the products on the Website as:
“In Stock” - This product can be collected from our Australian located warehouse or shipped immediately after we process your order.
“Direct Ship” - This item is sourced from our supplier and we will ship directly to you after we process your order.
“Drop Ship” - This item is sourced from our supplier and will be sent directly from the supplier to your door after the order is processed.
VW Central PTY. LTD. will accept returns for unused products within 14 days from the time that the order was placed. If a product is returned within 14 days of the original purchase date you are eligible for a refund to the original payment method used. Any returns made outside the 14 day return policy time frame may qualify for a VW Central in store credit refund only (Note: Non-stocked items are NOT returnable after 14 days).
The standard warranty policy is 12 months from the delivery date unless otherwise stated. VW Central PTY. LTD. will only warranty manufacturer related defects NOT related to installer error, modiﬁcation, improper use or vehicle failure.
All warranty claims will be resolved at the discretion of VW Central. VW Central should be notiﬁed ﬁrst of all claims in order to resolve the issue as soon as possible.
Please make your selection carefully as we are unable to accept products for refund or exchange if you simply change your mind or if you made an incorrect purchases.
Please note our vehicle part finder is designed to be a useful tool to help find parts that fit your vehicle, this part finder should be used as a guide. If you are unsure as to whether a part fits your vehicle, please contact us.
Our supplier allows us to return your purchase within 5 days of receipt if you are not satisfied with the fitment & quality for it's intended model and purpose.
- The item must be still in their original packaging.
- A 20% restocking fee will apply.
- All approved items must be returned to our supplier unopened and unused. - Correct packaging must be used when sending the item back.
- Our supplier will not refund any items that have been damaged during transit during their return to our supplier.
- Once the item has been received back at our supplier in satisfactory condition a refund minus a 20% re-stocking fee will apply. The original shipping cost will not be refunded.
Should you have any questions related to any Maxton Design product, please contact us prior to purchase and our team would be more than happy to assist you.